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These Terms & Conditions set out what aplletoto expects from your account and what you can expect from us — covering how your account is maintained, how transactions are recorded, and how to reach us when something needs attention. Access to our services depends on local law and is available where your region permits.
These Terms & Conditions apply to every account registered at aplletoto and govern how we manage your relationship with us — from the moment you open an account to any transaction you make using GoPay or LinkAja. We maintain a record of every session and payment event linked to your account so you can review them at any time from your account dashboard after login. Your use of this platform constitutes your agreement to these terms. We may update them when required, and any material change will be communicated through your registered contact or posted on this page before it takes effect. Continued use of your account after notification means the updated terms apply to your activity. Availability of services depends on local law and eligible regions in Indonesia. We do not extend account access where local law does not permit it. Where a transaction is processed through a supported local payment rail — GoPay or LinkAja — the record of that transaction is governed by these terms and is accessible in your account wallet history. If you have a question about any clause here, our support team is the right first stop before taking further action.
Understanding which parts of your activity these Terms & Conditions govern helps you know where to look when a question comes up. Four key areas are defined below — check each one to see how it applies to your account and your use of our services.
These terms apply in full to your login, session activity, and account settings. Any action taken while signed in — adjusting your wallet, updating contact details, or browsing the game catalog — falls within this policy.
Every deposit and withdrawal processed through GoPay or LinkAja on your account is governed here. Transaction records are stored against your account and are viewable in your payment history after login, not just at the moment of transfer.
The game catalog — including titles from Microgaming, Habanero, Spadegaming, and JDB — is provided subject to these terms. Content availability may vary by region and is subject to change; the current state is shown in your account dashboard after login.
Payment networks like GoPay and LinkAja operate under their own terms alongside ours. We are responsible for how we handle your account data; the payment provider is responsible for the transfer step. These terms do not override or replace the policies of those third-party networks.
These Terms & Conditions are not only obligations — they also set out practical steps you can take to manage your account and raise concerns. Your account dashboard shows your transaction history in full after login, so verifying a GoPay or LinkAja payment is a self-service action you can complete at any time without contacting support. If you spot a detail that needs correcting — a contact address, a registered payment method — the account settings section is where those changes are made. For anything outside what account settings covers, our support team handles requests through live chat and email. Raising a question about these terms is treated with the same priority as a payment query: log it through support and you will receive a written response you can keep for your records. We aim to acknowledge every policy question within one working period; the exact timeline is shown in the support reply you receive.
Your full transaction history — every GoPay and LinkAja event linked to your account — is available in the payment history section of your dashboard. No support request is needed to view it; just log in and open payment history.
Update your registered email, mobile number, or payment method from account settings. Some changes may require identity verification; the fields and instructions shown in your account will guide you through what is needed.
If a clause in these terms is unclear, submit your question through the live chat or email support channel. You will receive a written response referencing the relevant clause, which you can save for your own records.
For anything that falls outside self-service account settings, our support team handles escalations. Describe the issue, reference the relevant section of these terms if you can, and we will follow up in writing.
When a question about your account, a transaction, or a clause in these Terms & Conditions needs a direct answer, these are the channels to use. Each one is staffed to handle policy queries alongside general account help.
Open the live chat from any page while logged in. For terms-related questions, describe the clause or the account action you are asking about and our team will point you to the relevant section in writing.
Send your query to the support email address shown in your account dashboard. Email is the right channel for questions that need a documented response you can reference later — policy clarifications, transaction disputes, or account correction requests.
Before contacting support, check your account dashboard after login. Transaction records, payment history, and the current state of your account settings are all visible there and answer many common questions without a support step.
Responsible account management is what keeps your experience consistent across sessions — whether you last logged in on mobile using GoPay or on a desktop browser. Here is how we approach the key areas of data, access, and contact for this policy.
We store account data — including session records and payment events processed through GoPay and LinkAja — solely to maintain your account and resolve queries. We do not share your account data with third parties outside the payment processing and legal requirements that apply in Indonesia.
We use session cookies to keep your account active while you browse. These are functional and do not track activity outside this platform. Cookie preferences, where adjustable, are shown in the site settings accessible from your account page.
Your account is protected by login credentials that only you hold. We do not ask for your password through any support channel. If you believe your access details have been compromised, change your password immediately from account settings and notify support through the email channel.
If you want to request a change to how your data is held, or if you have a question about retention periods, contact us through the email support channel listed in your account dashboard. We will respond with the applicable policy detail in writing.
Below are questions about these Terms & Conditions that account holders in Indonesia commonly raise. Each answer points to where you can take action or find more detail.
They cover every aspect of your account at aplletoto — how you access services, how your transactions through GoPay and LinkAja are recorded, what we do with your account data, and how to raise a concern. Where local law in Indonesia affects access, that is noted in the relevant clause.
Your full payment history is in the account dashboard after login. Every GoPay and LinkAja transaction tied to your account is listed there with a timestamp and status. You do not need to contact support to view it — it is available as a self-service record whenever you need it.
We will notify you through your registered contact details before any material change takes effect. The updated terms are also posted on this page. Continuing to use your account after notification means the revised terms apply to your activity from that point forward.
Most corrections — contact details, registered payment methods — can be made from account settings while logged in. Some changes may require identity verification; the fields shown in your account will tell you exactly what is needed for each type of correction.
Send your question to the email support channel shown in your account dashboard. Describe the clause and your concern, and we will respond in writing with the applicable detail. Keeping that written response is useful if you need to refer back to it.
Yes. Every transaction processed through GoPay or LinkAja on your account is governed by these terms on our side. The payment network itself operates under its own separate terms. Both sets of terms apply at the same time — ours govern your account record, theirs govern the transfer step.