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Our legal framework sets out how aplletoto operates in relation to your account, your data, and the platform services available to you where local law permits. Every term here applies directly to how we manage your account activity, your transaction records through GoPay and LinkAja, and the rights you hold as someone accessing our platform.
aplletoto operates under terms designed to be clear, specific, and relevant to your actual experience on the platform. Access to our services depends on local law and is available only in eligible regions — if you are in Indonesia and your region qualifies, these terms govern everything from account creation through to how your transaction history is stored. When you use GoPay or LinkAja to fund your account wallet, those transactions are recorded within your account and governed by the policies on this page alongside the payment provider's own terms. We do not override the payment network's rules; instead, our terms describe how the resulting balance in your account is treated. Your account data — login records, transaction history, session activity — is held in line with the data retention practices described in the trust section below. You can raise a question about any specific record through the support paths we provide. Nothing in these terms removes rights you hold under applicable Indonesian law; where local law provides a stronger protection, that protection applies. Read each section as a practical guide to what we do, what you can ask for, and how to reach us when something needs attention.
Transactions via GoPay are logged in your account wallet and subject to both our account terms and GoPay's own payment conditions.
LinkAja deposits appear in your wallet record. Disputes about the transfer itself go to LinkAja; disputes about your account balance come to us.
Your account wallet balance is governed by these terms. The current state of your wallet is shown in your account dashboard after login.
Access depends on local law. These terms apply where Indonesian law and regional eligibility permit use of the platform.
Not every interaction with aplletoto falls under the same policy section. Understanding which part of your experience these terms cover — and which parts are governed separately — helps you know exactly where to go when a question comes up. Account access and on-platform transactions sit squarely inside this policy. Third-party payment networks and external sites linked from our platform operate under their own terms.
Login activity, session continuity across devices, and account credential management are fully within this policy. Any dispute about your access rights is handled through our support team.
Deposits and withdrawals processed through GoPay or LinkAja are covered here to the extent they affect your account wallet. The payment network's own terms govern the transfer itself.
Game content from studios including Habanero, Spadegaming, and JDB is provided under their respective licensing. Our terms cover how that content is made available to your account, not the content itself.
External links, payment provider interfaces, and any service not operated directly by aplletoto fall outside this policy. We are not responsible for third-party terms or practices.
These terms give you concrete steps, not just abstract protections. If you want to review your transaction history — deposits via GoPay, withdrawals via LinkAja, any wallet movement — log in and open the account history section; every record is listed there with timestamps and amounts. If a detail in your account profile is incorrect, the account settings page lets you submit a correction request directly. For questions that go beyond self-service, our support team handles policy queries through the channels listed in the support section below. We aim to respond through the same channel you used to reach us. You also have the right to ask what data we hold on your account and to request that records outside active retention periods be removed, subject to legal hold requirements under applicable Indonesian law. Every one of these actions starts from your logged-in account or from the support paths we provide — no third-party service is needed.
Open your account history after login to see all wallet movements, including GoPay and LinkAja transactions, with full timestamps.
Submit corrections to your account profile through account settings. Changes to identity details may require verification as shown on that page.
Contact our support team with any question about how these terms apply to your account. The contact paths are in the support section.
Ask us what personal data we hold on your account and request removal of records that are no longer under active retention, subject to applicable Indonesian law.
Reach our team through any of the channels below for questions about these terms, your account rights, or a specific transaction record. For policy-specific queries, include your account identifier and the section of this policy your question relates to so we can respond with the right detail.
Open the chat widget from your account dashboard. Mention that your query is policy-related so it reaches the right team.
Send policy and legal questions to our support address listed on the contact page. Include your account ID for faster handling.
The help centre covers common policy questions with step-by-step account guidance. Find it under Support in the main navigation.
Account security and data handling sit at the centre of how aplletoto operates for Indonesia. Session data is protected through standard encryption for data in transit; your login credentials are never stored in plain text. Cookies on the platform are used for session continuity — keeping your account active across browser tabs and returning visits — and for recording your preferences. You can manage cookie settings through your browser, though disabling session cookies will affect your ability to stay logged in. Transaction records are retained for the period required under applicable Indonesian law and our internal compliance policy; after that period, records outside active legal hold are eligible for removal on request. To request a change to your stored data or to ask who to contact for a specific data concern, use the support paths above or open a request from your account settings page. We do not sell account data to third parties.
Transaction and account records are kept for the period required by applicable Indonesian law. After that, records outside active legal hold can be removed on request through your account settings.
Cookies support session continuity and preference storage. Browser-level cookie controls apply; adjusting them may affect your login experience across sessions.
Credentials are encrypted in transit and not stored in plain text. If you suspect unauthorised access, change your password immediately and contact support through the channels above.
For data access, correction, or removal requests, use the support contact paths on this page. Include your account ID and the nature of your request for the fastest response.
These are the questions we hear most often about how our legal terms work in practice, covering your data, your account access rights, and how to reach us when something needs attention.
These terms apply to accounts accessing aplletoto where Indonesian law and regional eligibility permit. If access is available in your region, the terms on this page govern your account, your transaction records, and the data we hold on your behalf.
Log in and open the account history section. Every wallet movement — including deposits via GoPay and withdrawals via LinkAja — is listed there with amounts and timestamps. If a record looks incorrect, contact support with your account ID and the transaction date.
Open account settings after logging in and submit a correction through the profile section. Changes to identity-related fields may require verification as described on that page. For fields you cannot edit directly, raise the correction through our support channels.
We hold login records, session activity, and transaction history for the period required by applicable Indonesian law. Once outside active retention, records not under legal hold can be removed on request. Submit the request through account settings or via our support team.
Disputes about the transfer itself — whether funds left your GoPay or LinkAja wallet — go to the payment provider. Disputes about how that amount is reflected in your aplletoto account wallet come to our support team. Bring both your account ID and the payment reference.
Use live chat from your account dashboard, email support via the address on our contact page, or open a request through the help centre. For policy queries, include your account ID and the section of this page your question relates to so we can respond precisely.