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At aplletoto, your account data stays under your control. This policy explains what we collect when you use our platform — from account login to wallet transactions via GoPay and LinkAja — and how that information is handled, stored, and protected. Availability of certain features depends on local law and eligible regions in Indonesia.
This policy applies to all personal data processed when you access aplletoto — whether through a mobile browser, the web app, or any account-linked session. We collect information you provide directly: account registration details, contact information, and the records generated when you make transactions using supported local payment methods such as GoPay and LinkAja. We also collect technical data automatically — device type, session identifiers, and interaction logs — to keep your account continuous across sessions. We do not sell your personal information to third parties. Data is processed for the purposes of account management, transaction verification, platform security, and communication related to your account. The legal basis for processing depends on the applicable framework in your region; where local law requires consent, we seek it before processing. Retention periods vary by data category: transaction records are kept as long as required by applicable financial regulations in Indonesia, while technical logs are held for a shorter operational window. You can request a summary of what we hold by contacting our support team through the channels listed on this page.
Name, contact details, login credentials and account preferences you submit at registration or update later in your account settings.
Wallet activity tied to GoPay or LinkAja deposits and withdrawals, stored as required by applicable financial record-keeping rules.
Device identifiers, session tokens and interaction timestamps collected automatically to support account continuity across mobile and browser sessions.
Messages sent to our support team, including account help requests and policy queries, retained for a limited operational period.
Not every interaction you have online falls under this policy. Understanding the boundary helps you know where to direct questions. This policy covers your aplletoto account directly — from the moment you log in to the records stored against your wallet. It does not govern third-party services you connect to or visit independently, even if you reached them via a link on our platform.
Login sessions, device continuity and authentication data generated each time you open your aplletoto account are fully within this policy's scope.
Payment activity processed through GoPay and LinkAja as supported rails falls within scope — records are retained per applicable financial rules.
Your browsing behaviour on aplletoto pages, including which game categories you open, is logged for platform improvement within the bounds of this policy.
Payment providers such as GoPay and LinkAja operate their own privacy policies. Once a transaction is handed off to their network, their terms apply independently of ours.
You have practical choices over the data we hold on your account. The most direct path is your account dashboard: after login, the settings section shows the profile information we currently hold and lets you update contact details or communication preferences without contacting support. For records we cannot surface in the dashboard — such as historical transaction logs or technical identifiers — you can submit a data request through the support channel. We aim to respond within the period required by applicable local law. If you believe data we hold is inaccurate, flag it through the account settings or raise it with support and we will review the record. Requests to close your account and delete associated data are handled on a case-by-case basis, subject to any retention obligations under Indonesian financial regulations. Where local law grants you the right to object to or restrict certain processing, you can raise that request in writing via the contact paths below.
Log in and open your account dashboard to see the profile and preference data we currently hold against your account.
Update your name, contact information or communication preferences directly in account settings, or ask support to make a correction on your behalf.
Submit a support request to receive a summary of wallet transaction records linked to your account, including GoPay and LinkAja activity.
Contact our support team with any question about how your data is used. We handle privacy queries through the same channels as account help.
If you have a question about this privacy policy, want to submit a data request, or need to report a concern about how your information is handled, the contact paths below are the right place to start. Response times depend on the complexity of your request and applicable regulatory timelines.
Open the chat widget in your account to reach our Indonesia support team. Suitable for quick policy questions and account data queries.
Send a written data request or privacy concern to our support address. Include your registered account email so we can locate your records accurately.
For self-service changes — contact details, communication preferences, account review — log in and check the settings section first before contacting support.
Security measures on your account are applied at the session level: each login generates a secure session token, and wallet-linked actions involving GoPay or LinkAja go through verification steps visible in the transaction flow. We use cookies and similar technologies to maintain account continuity across your mobile browser and desktop sessions — you can review and manage cookie preferences through your browser settings. Data we hold is accessible only to staff with a legitimate operational need, and access is logged. If you want to understand the specific retention period for a data category, or request that we stop processing data where local law permits, the support contact paths above are the right starting point.
Each login generates a unique session token. Wallet actions tied to GoPay or LinkAja go through verification steps shown directly in the transaction screen.
We use cookies to keep your account active across sessions. Manage or clear cookie preferences through your browser settings at any time.
Retention periods depend on data type and applicable Indonesian regulations. Transaction records have longer statutory hold periods; technical logs are cleared on a shorter cycle.
When this policy changes materially, we notify you via your registered contact. The current version is always accessible from the footer of every aplletoto page.
Questions about how aplletoto handles your data come up often. Here are the ones we hear most from account holders in Indonesia.
We collect the details you submit at registration — name, contact information, login credentials — plus transaction records from wallet activity such as GoPay and LinkAja deposits. Technical session data is also collected automatically to keep your account running consistently across devices.
We do not sell your data. Where processing involves a third-party payment provider like GoPay or LinkAja, only the data needed to complete the transaction is passed to them. Each provider operates under their own privacy terms once data enters their network.
Retention depends on the data category. Transaction records are held for as long as Indonesian financial regulations require. Technical logs and session data have a shorter operational retention window. You can ask our support team for the specific period applicable to your account records.
Submit a request through the support email listed on this page, including your registered account address so we can locate your records. We handle data requests within the timeframe required by applicable local law and will confirm receipt when your request is logged.
Yes. Log in and go to account settings to update contact details and communication preferences directly. For records you cannot edit yourself — such as historical transaction logs — raise a correction request with the support team and we will review the record.
Closing your account triggers a deletion review. Some data — primarily transaction records — may need to be retained for the period required under Indonesian financial regulations before deletion. Our support team will confirm what applies to your account at the time of your request.